Customer Service Center
Free unlimited support is provided for all trial users and registered users. Registered users get premium support.
We pride ourselves on providing the best support and the fastest response time in the industry, generally responding on average within 2 hours. Please email your requests or issues to the following address, and one of our client representatives will contact you.
Sales Support: firstname.lastname@example.org
Submit any issue related to sales such as volume licensing, academic discounting etc.
Technical Support: email@example.com
Submit any technical issue related to our product such as silent install, defining custom paper size, printer sharing on the server etc.
General Contact: firstname.lastname@example.org
Submit any request or issue related to neither sales nor technical. This is a general contact email address for press release, media contact etc.
Online User Guide for Finding Answers
Option 1 - download and interactive
Option 1 - download and read
Option 3 - read online without downloading